Career Opportunities with Phillips Corporation

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Careers At Phillips Corporation
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Here you can apply for opportunities at Corporate, as well as any of our Performance Centers including Phillips Commercial, Federal, & Phillips Machine Tools India.

Service Engineers - Pune

Department: Service - Pune Office
Location: Pune

1) Communication with customer on phone to understand the issue with the machine.

2) Communication  with back office and arrange for necessary information about warranty/ non warranty / AMC status of machine and register the call. 

3) The reporting about the machine status on daily basis in Lotus Notes and to team leader.

4)The report should include root cause analysis of problem. The details to be entered in Lotus Notes.

5) The discipline and punctuality to work, and goal is to be customer satisfaction.

6) Self Initiative and positive attitude to achieve SMARTER goals to motivate others.

7) Initiative in team building activity.

8) The ultimate aim should be customer satisfaction.

9) He should be always in learning mode to increase his technical competency.

10) He should take ownership of the issue and close the complaint.

11) His hands on experience should reflect his skills to minimise downtime of the machine.

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